Frequently Asked Questions

Have questions before you book? I’ve got you. Here’s everything you need to know about my services, my process, and what to expect when you visit Strands of Beauty by Cortney.

  • Color corrections are an art — and a science! I specialize in advanced color chemistry and correction techniques to restore your hair's health and vibrancy, even after years of box dye or previous salon mishaps. Every correction plan is personalized, realistic, and focused on achieving a beautiful, low-maintenance look. You'll always get honest advice, a clear timeline, and the healthiest possible result — no quick fixes, just real transformations.

  • Most clients return every 9–14 weeks for maintenance, depending on their color, hair health, and lifestyle. I'll recommend a schedule that fits your goals and keeps your hair looking its best, with expert add-ons like bond treatments and glosses to extend your results. Pre-booking ensures you get your preferred time — especially during peak seasons!

  • Seamless blonding and babylights are my signature. I use precise foiling and color blending techniques to create dimensional, natural-looking blondes that grow out gracefully. My approach prioritizes hair health, so you'll enjoy stunning, Instagram-ready results without the damage. Plus, as a local stylist committed to Coeur d'Alene, I know how to tailor your look for Idaho's climate and style trends.

  • You'll receive a warm welcome and a thorough consultation where we discuss your hair history, vision, and maintenance preferences. I'll walk you through every step, from service options to aftercare. Expect a relaxing experience, expert guidance, and a transformation you'll love. Plus, you'll leave with personalized recommendations and care tips to keep your hair gorgeous between visits.

  • I work with leading professional lines like Redken, Wella, Kevin Murphy, and Alcove — chosen for their performance and hair health benefits. I'll recommend the best at-home products for your hair goals, with take-home packages available for convenience. Every recommendation is tailored to your needs — no pushy sales, just honest advice for beautiful, healthy hair.

  • Booking with me is designed to be effortless. My online system shows real‑time availability so you can select your service and secure your appointment in seconds. You’ll receive instant confirmations and reminders. If you prefer a more personal touch, you’re always welcome to text or call me — whichever way you feel most comfortable.